Worst Customer Service Award

There's a running joke in my husband's family about who has the worst customer service. Periodically my mother-in-law or sister-in-law will try to outdo each other with stories about frustrating experiences they've had with different companies.

Well, even though it's not from my personal experience, this week I'd like to nominate Chase Card Services. Chase apparently sent out a credit card offer to Sami Habbas, a 54-year-old grocery store manager with the salutation of "Dear Palenstinian Bomber". What's worse is that when Mr. Habbis called Chase to complain about the form letter, the rep answered his call with, "Yes, Mr. Palestinian Bomber, how can we help you?"

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